So far so good, I just got a lead on a $900,000 home via chat. Not sure if she would have used email if chat was not there, possibly not. It seems some people like to chat vs waiting for email responses.
Pretty impressed with ClickDesk so far. Installed it on http://fortyagency.com,
nicer than most interactive chat tools I've seen.
I have to say that ClickDesk is a very powerful tool. I like this tool because it is a bridge between the web visitors and the business.
I like what I am seeing in terms of the easy integration and functionality. However, when I first set it up, I did it through my Skype account. It's fine.