HelpDesk Software

Helpdesk built with love for online businesses

ClickDesk's help desk software comes automatically integrated with our live chat tool to keep you on top of issues and questions from your visitors.

Streamlined user experience

Our embedded contact form ensures users can reach you immediately. Increase customer happiness and never miss a message.

Email Support

ClickDesk is more than what do you think. Our intuitive web panel is built to meet the needs of small businesses. With ClickDesk's Email support, fielding support tickets is as easy as answering email. End users receive personalized email replies. Everyone wins.

Smart Help Desk Ticketing Software

Automated ticket management. Improved customer experience.

Custom Domain

Host your site on your own custom subdomain, e.g. company.clickdesk.com...

Email Forwarding

Forward your existing email to ClickDesk. Manage all your email in one place. No setup required.

Multiple Departments

Create multiple depts (sales, support etc.) to handle issues effectively. Assign agents and set permissions.

Mobile APP

Stay up-to-date with the latest with alerts on your mobole. Configure alerts for new tickets and updates.

Canned Responses

Save answers to common questions so you can quickly respond to users and close tickets.

Collaborate

View, reply, favorite or transfer tickets between agents. Simplify support together.

Customizable Ticket Management

Save time and grow your business with our custom help desk software rules. Run a set of actions on particular tickets with customizable macros, including status changes and email actions.

Ticket Automation

Don't waste time prioritizing and assigning tickets by hand. ClickDesk makes it easy to automate a range of actions - new email, new note, delayed response - so you can save time and get back to business.

Complete Helpdesk Support

Cloud-based ticket management to scale your online business

Powerful Search

Search tickets by name, email, ticket id, department or tags. Streamline your live support.

Favorite Tickets

Mark as favorite. Save feedback, suggestion or agent response. Access later with ease.

Import Tickets

Import your old tickets into ClickDesk with just a click. Yes, it's that simple.

Notes

Share notes while collaborating on tickets. Mark it as private.