ClickDesk's help desk software comes automatically integrated with our live chat tool to keep you on top of issues and questions from your visitors.
ClickDesk is more than what do you think. Our intuitive web panel is built to meet the needs of small businesses. With ClickDesk's Email support, fielding support tickets is as easy as answering email. End users receive personalized email replies. Everyone wins.
Host your site on your own custom subdomain, e.g. company.clickdesk.com...
Forward your existing email to ClickDesk. Manage all your email in one place. No setup required.
Create multiple depts (sales, support etc.) to handle issues effectively. Assign agents and set permissions.
Stay up-to-date with the latest with alerts on your mobole. Configure alerts for new tickets and updates.
Save answers to common questions so you can quickly respond to users and close tickets.
View, reply, favorite or transfer tickets between agents. Simplify support together.
Save time and grow your business with our custom help desk software rules. Run a set of actions on particular tickets with customizable macros, including status changes and email actions.
Don't waste time prioritizing and assigning tickets by hand. ClickDesk makes it easy to automate a range of actions - new email, new note, delayed response - so you can save time and get back to business.
Search tickets by name, email, ticket id, department or tags. Streamline your live support.
Mark as favorite. Save feedback, suggestion or agent response. Access later with ease.
Import your old tickets into ClickDesk with just a click. Yes, it's that simple.
Share notes while collaborating on tickets. Mark it as private.
No limits on storage. All your data is stored safely with us. Never delete a ticket again.
Add tags and classify your tickets faster. Do more.