Live Chat, Helpdesk, Voice & Video Chat and Social Integration
Fully Customizable - Colors, Themes, Text, Templates and Position
Get complete visitor information: Page URL, Browser, Country, IP Address
Take chats on Agent Dashboard
Leading live support app for reducing cart abandonment
One-click installation and straightforward pricing
Upload and Extract
Download the ClickDesk-Magento plugin from ClickDesk website
Copy downloaded zip to the root folder of your Magento and extract the zip file
Clear the Magento cache by deleting everything from the /var/cache directory OR
Login to your Magento administrator backend.
Go to System -> Cache Management. Click on 'Flush Magento Cache'.
Reload the page and navigate to: Catalog -> ClickDesk.
Sign up for a ClickDesk account if you don't already have one.
Login to ClickDesk to configure your account.
Click on Add Agent.
Enter the agent details such as 'full name' and 'nick name'.
Add an email and password for the web chat panel.
Now you're ready to install the Magento live chat plugin.
Click the Install Plugin link in the 'Departments & Code' section.
ClickDesk's widget will now appear on your Magento website.
Login to Agent Dashboard to appear online and start increasing online sales!
