Get your customer details on live chats using custom
No installation required - just copy and paste four lines of code
Set the reference name and
variables to fetch those details on your IM/Webchat panel
Using this integration, you will be notified up to 5 field values to know more about your web visitor.
Eg. Your agent can know your customer cart item names or number of items in cart etc.,
paste it on web pages where you would like to receive chats.
Go to the 'Live Chat' tab and
configure the integration.
Set the Variables
In the plugins section, select
their values. This reference name will be the same in your IM/Webchat panel
so you can recognize the value.
Click 'Save' and your changes will take effect.
Initiate a live chat to see if the integration is functioning properly.
When a live chat is initiated, the variables are detected