Subscribe/Unsubscribe visitors from mailing lists instantly while chatting
Take chats and manage email subscribers from the ClickDesk agent dashboard or mobile app
See subscriber details during online support sessions
Add web visitors to email lists during live chats, voice and video chats
In the ClickDesk dashboard, go to iContact integration.
Register the ClickDesk app in your iContact developer portal.
Configure the iContact chat plugin in ClickDesk using your iContact username, password, AppId and URL details.
Your iContact live chat integration is now active.
When a website visitor enters their email address in the ClickDesk live chat widget, your support agent will see their iContact subscriber details.
With iContact chat integration, you can instantly add chat visitors to your iContact mailing lists.
To add a visitor as a new subscriber, enter '/subscribe list name' during a live chat.
If you need to unsubscribe a visitor from an iContact mailing list, no problem.
To unsubscribe a contact from a mailing list while you are chatting with them, just use this command: '/unsubscribe list name'.