Drupal Live Chat Plugin Features

Configure the extension and 'Enable' the Drupal chat plugin with a click.

Displays live chat on selected or all of the pages of the website without any effort.

Start receiving chats and calls for free immediately after enabling the plugin.

No software installation. No programming or copy&pasting of code!

Drupal chat features

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CickDesk - Drupal6 widget setup guide

enable live chat plugin Drupal

Step 1: Upload and Extract

Download the Drupal 6 ClickDesk live chat Module

Upload it to root -> modules directory in your host

Extract the zip module


Step 2: Enable Module & Configure

Login to your Drupal as administrator

Go to Administer -> Site building -> Modules. Enable the ClicKDesk module and Save

Now click on Clickdesk link in the left sidebar of your Administer section

Retrieve lead info Drupal

Add operator Drupal

Step 3: Signup and Add Operator

Signup for any ClickDesk plan that suits your needs

Login to your Dashboard and add an operator

Confirm your operator IM (Google Talk) by accepting the contact requests on your IM


Step 4: Create a Department

After adding the operator, click on 'Get your code' in the navigation bar

Create a new department and assign operator(s)

Add the department

Create a department
Install plugin

Step 5: Install Plugin

Click on Install plugin link in the Departments & Your code section

Drupal live chat plugin gets installed successfully

The widget-ID field gets automatically filled now

Step 6: Activate Footer Block

Go to Site building -> Blocks

From the drop-down choose 'footer' for Clickdesk. Click on 'Save blocks'

ClickDesk live chat now appears on all pages in your Drupal site. You can 'configure' the block to control on which pages ClickDesk should appear

Activate footer block

CickDesk - Drupal7 widget setup guide

Drupal 7 chat setup guide

Step 1: Upload and Install

Download the drupal 7 ClickDesk chat Module

Login to your Drupal7 administrator end and go to Modules

Upload the Drupal chat module and install


Step 2: Enable Module & Configure

Go to modules to find the recent installed Clickdesk module

Enable the module and save it

Click on clickdesk in the Blocks section of configuration page to setup the live help module

Enable module

Add operator

Step 3: Signup and Add Operator

Signup for any ClickDesk plan that suits your needs

Login to your Dashboard and add an operator

Confirm your operator IM (Google Talk) by accepting the contact requests on your IM


Step 4: Create a Department

After adding the operator, click on 'Get your code' in the navigation bar

Create a new department and assign operator(s)

Add the department

Create a department
Install drupal chat plugin

Step 5: Install Plugin

Click on Install plugin link in the Departments & Your code section

Plugin gets installed successfully

The widget-ID field gets automatically filled now

Step 6: Activate Footer Block

Go to Site building -> Blocks

From the drop-down choose 'footer' for Clickdesk. Click on 'Save blocks'

ClickDesk live chat now appears on all pages in your Drupal site. You can 'configure' the block to control on which pages ClickDesk should appear

manual note sugarcrm


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