Integrate Basecamp chat to plug information leaks and never miss another lead, whether you're using ClickDesk for prospecting, customer support, ticket management or client retention
ClickDesk's real-time chat, voice ("Click-to-Call"), video and social interaction software is a perfect compliment to Basecamp's project management features
Integration makes it ridiculously easy to save chats as messages for follow-up or analysis
Go to BaseCamp integration page and click on Authorize App.
Click on 'Yes, I'll allow access' in the next step.
Select the Basecamp account to be associated with ClickDesk.
Choose the Basecamp project to which you'll want to push messages.
Use the "/message" command from Agent Dashboard panel to convert ClickDesk chats to Basecamp messages.