| Compare Plans | Pro | Lite | Free |
|---|---|---|---|
| Pricing Details | |||
| Per Agent Price (2 Years) | $16.66/m | $9.99/m | $0/m |
| Per Agent Price (1 Year) | $21.24/m | $12.74/m | $0/m |
| Per Agent Price (Monthly) | $24.99/m | $14.99/m | $0/m |
Agent Limit![]() |
No limit | No limit | 1 |
| Chats/Month | Unlimited | Unlimited | 30 |
Department Limit![]() |
Unlimited | 3 | 1 |
Domains Limit![]() |
Unlimited | 3 | 1 |
Help Desk Limit/Month ![]() |
Unlimited | Unlimited | 25 |
| ClickDesk Live Chat | |||
| IM Integration - Skype | ![]() |
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| Webchat | ![]() |
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Visitor info![]() |
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Collaboration & Transfer![]() |
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Visitor identity![]() |
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| Concurrent Chats | 5 | 5 | 1 |
Proactive Chats![]() |
Unlimited | 5 | 2 |
Shortcut messages![]() |
Unlimited | 5 | 2 |
Chat history![]() |
6 months | 3 months | 1 day |
| IM Integration - Gtalk | ![]() |
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Livechat - Mobile Ready![]() |
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| Social Toolbar - Facebook | ![]() |
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| Social Toolbar - Twitter | ![]() |
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Persistent Chats![]() |
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| Sound Alerts | ![]() |
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| Customization | |||
| Custom forms | ![]() |
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| Chat bar Colors | ![]() |
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Language Localization![]() |
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Agent Picture Setup![]() |
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| Eye catchers | ![]() |
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Chat transcripts (Email)![]() |
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| Online/Offline Images | ![]() |
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Offline form![]() |
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Prechat form![]() |
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| Voice Chat | |||
40+ Local Access Numbers![]() |
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Browser Phone![]() |
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| Help Desk new | |||
Automation![]() |
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Macros![]() |
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Transfer Ticket![]() |
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Tags![]() |
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Canned Response![]() |
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Import Tickets![]() |
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| Integrations, Plugins & API | |||
| API | ![]() |
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| Integrations | ![]() |
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| Plugins | ![]() |
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| Reports & Analytics | |||
| Custom Stats Report | ![]() |
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| Daily / Weekly / Monthly Chat Reports | ![]() |
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| Security and Access | |||
| SSL encryption | ![]() |
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| SLA | 99.9% | 99.5% | ![]() |
| ClickDesk Customer Service | |||
| Phone Support | ![]() |
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| Chat Support | ![]() |
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| Email/Ticket Support | ![]() |
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