While Olark is text-only chat, ClickDesk is much more than simple live chat software. ClickDesk's integrated feature set includes voice and video chat, email helpdesk and online help desk, social media integration and analytics. Explore why ClickDesk is considered best of Olark competitors and see the detailed comparison of both the products to see why ClickDesk is a good alternative to Olark.

olark alternative clickdesk


Live chat + Help Desk Ticketing + Voice & Video Only Live chat

Web Chat Dashboard

Advanced Basic

Pricing & Plans

$14.99/agent $17/agent

Team Features - File Transfer, Conferencing, Priority Levels

Chat on IM

Same bots for all visitors Multiple bots for each visitor. Makes your IM messy.

Account Manager

Money Back Guarantee

30 days

Olark has a basic webchat panel to take chats. ClickDesk's advanced webchat dashboard lets you take live chats, handle help desk tickets, visualize website visitors on a map and send and receive voice and video calls. It's a great alternative for Olark users who are serious about growing their online business.

compare clickdesk
Web Chat Features

Real-time Visitor Map

Initiate Live Chats

Visitor Activity Marker

Visitor Path

Idle Time Alerts


Sound and Desktop Notifications

Visitor Screenshot

Persistent Chat

Our live chat dashboard makes chatting with your customers an intuitive and rewarding experience. It's a clear winner in a features comparison with Olark

compare olark


Advanced Basic

Typing Notifications

Typing Preview

File Sharing

Language Customization

Pre-chat Survey

Co-web Browsing

Real-time Language Translation

Pro-active Triggers

Hide When Offline

Take live chats from your customers on Gtalk

olark competitors



Choose from a range of themes, add your own branding and mix and match colors to suit your site or app.

ClickDesk Olark

Live Chat Themes

Modern, Ultra, Social, Minimalistic and more Azul, Modernity etc based on a single theme

Size and Position

Only position

Custom CSS

On request Add on

White Label

On plans above $40/month On plans above $116/month


Eye Catchers

Chat Widget Transitions

Live Chat Buttons

Chat transfer, conference and priority levels and other features designed to help you work as a group. Clearly the best in Olark alternatives

olark competitor

Chat Transfer

Team Chat and Chat Conferencing

Priority Levels

File Sharing

ClickDesk's voice and video chat is the easiest way for customers to get in touch with your business. No software or hardware installations required - works directly in the browser! Definitely a better alternative to Olark.

olark vs clickdesk

Voice Chat

Video Chat

40+ local access numbers

Managing email and offline chats is a breeze with our intuitive help desk. Offer the best customer experience without purchasing any additional software.

clickdesk vs olark

Unlimited Tickets

Ticket Automation

Macros, Tags & Canned Responses

Import & Transfer Tickets

Get insights into your business with analytics and reports. Receive customized reports by email. Evaluate agent performance, decide agent availability and grow your business the smart way.

olark alternative

Periodic Live Chat Reports

SLA Report

Weekly Summary

Live Chat Transcripts

Connect with Salesforce, Zendesk, Sugar, Zoho or Agile CRM with just one click. Store the entire customer history in one place. Never miss another lead.

olark clickdesk

Developer API



Zoho CRM


Sugar CRM

Agile CRM


Google Analytics

Freshbooks & Chargify

All ClickDesk plans are SSL secure. Olark in comparison doesn't offer SSL on some of the plans.

olark alternative

SSL Encryption

All paid plans Paid plans except Bronze



ClickDesk offers phone support on all its paid plans. Olark in comparison has phone support on its highest plan only.

olark alternative clickdesk

Account Manager

Agent Training Support

Phone Support

All paid plans Only on Ultimate

Help Section

Trusted by over 1,85,429+ Websites in over 120 Countries

Guaranteed 99.95% Uptime
chat icon

Convert visitors to happy customers

Awesome combo of live-chat, voice and video