Click Desk live chat service offers white label service for the Team plan subscribers and as a paid addon for the other plan customers.
WhiteLabel: Using this service, you can remove the ClickDesk logo in the footer of your live chat box and can use your own logo. This is complete re-branding of the live chat software and your website visitors will never know about our presence.
Many companies opt for a white label chat provider so that they can portray the live chat service as part of their website development work. Also, this doesn’t let the visitor on chat to learn about ClickDesk and come to our website to know about us or our live help service.
How to rebrand your live chat on website?
If you are on a team plan, you can instantly use our white label service and change the logo. Else, you need to either upgrade your account or contact our support staff to pay the additional fee and get access to change the ClickDesk logo without upgrading the account.
1. Login to ClickDesk Dashboard
2. Navigate to Colors and User Interface -> Custom Images (Advanced)
3. Scroll down to the “White Label” section
4. Upload your logo (preferably of size 75x23px. Also add a link where you wish to direct the visitors who click on the logo on chat. Update.
Now, when you visit your website, you can see that the ClickDesk logo is completely removed and you have just got a brand new look with your custom image for the live chat on website.
Please contact our support through the live chat or by writing to us if you still face any trouble in getting this configured.