Twitter pulled the plug on their API v1 version making many applications relying on that version go non functional. We updated to the latest v1.1 twitter API immediately and here’s a note on how you can set up Twitter tab on the ClickDesk’s social toolbar.
This threw an error on our social tab and how did we tell our customers that we were working on this? Through a tweet
We are updating Twitter social tab on ClickDesk chat window with latest API. Tweet stream will be unavailable during this period.
— ClickDesk (@ClickDesk) June 12, 2013
And we fixed it!
— ClickDesk (@ClickDesk) June 14, 2013
For the social toolbar to work, the new version of the API will allow us to post your timeline only if you permit us to do. Please login to your dashboard, go to ‘Social’ page and authorize our app by clicking on the ‘Grant Access’ link.
And that makes your twitter tab work on the ClicKDesk live chat window on your website.
Please write to support at clickdesk.com if you have any questions or need any assistance with the setup. Happy to help!