In earlier posts we discussed how a live chat tool in your website can increase the conversions and help in converting visitors to customers. Now let’s see how you can get more people interested in your service to actually follow you in your social profiles.
Here are few quick tips:
- Always leave your social media links at the end of the chat.
- Ask your visitors to ‘like’ your brand in facebook or ‘follow’ you in twitter to get special discounts and exclusive promo coupons.
- Insert your social media links in the chat transcripts and email them to the one who live chats with you for pre-sale questions.
- ClickDesk, our live help tool, comes with social toolbar integrated into it so that your visitors can directly follow you on your social network without the need to search.
Once you get the initial momentum, make sure that you interact with these customers regularly through the social networks and provide your website visitors instant support through the live help tool on your website.