ClickDesk live chat plugin now supports Joomla 3. Previously, the live chat extension was installable only on 2.x versions. The plugin is now updated to support 3.x thus enabling live chat instantly on Joomla 3 powered websites. The same extension also works on Joomla 2.5 powered websites.
1. Download the extension. Unzip it and you can find two zip files in it – a component and a plugin.
2. Upload these two zip files through the extensions manager in your Joomla admin dashboard and install.
3. Now go to ‘ClickDesk’ in the components menu and wait for the page to load completely.
4. Signup and login. The widget id field automatically gets filled. Proceed with adding an agent.
5. Search for ‘ClickDesk’ in the plugins section and enable it. ClickDesk chat window appears on your entire website.
You can also access the admin dashboard by logging in at ClickDesk website.
– The Joomla chat plugin is free to use and comes with subscription to our free forever plan. Receive chats on the new browser based agent’s panel or on your Google talk IM for free. Unlimited chats, Skype and other advanced features are available in our paid plans.
– Track visitors online on a real-time world map and even initiate chats directly from the agent’s webchat panel.
If you looking to get the live chat window only on selected pages of your Joomla website, please install a html module (e.g: flexi custom module), get your Joomla live chat code from clickdesk and paste it in that module section. Select the pages you’d need the live chat in the module settings and save. Go through our getting started guide for detailed instructions.
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