Do you open the browser to login to live chat agent’s panel but gets distracted with multiple tabs, bookmarks and apps?
Do you love to have a native live chat app on your computer to stay more focused in taking live chats and answering help desk tickets?
Here’s a cool tweak that lets you create a native desktop live chat app for your webchat agent’s panel using your Chrome browser in just 2 steps.
Step 1: Fire up your Chrome browser and login to your agent’s dashboard. If you are not sure about your agent’s dashboard URL, login to your ClickDesk account, and you can find the URL for your webchat (agent’s dashboard).
Step 2: Click on the top right button to customize Chrome, go to “Tools”, click “Create Native App” and “Create”
You can now see a shortcut icon on desktop, in start menu and an icon pinned to your taskbar. Clicking this would instantly open up your agent’s panel.
What’s more? You also get desktop notifications & sound alerts.
Are you successful in implementing this on your Ubuntu or Mac OS too? Let us know in the comments.