ClickDesk Live Chat App for Shopify

We’re happy to bring you a new plugin integration: the ClickDesk Shopify Chat App.

With the ClickDesk Live Chat App for Shopify, you can chat in real time, interact with your store visitors on phone and video, talk to your visitors, help them shop, prevent cart abandonment and increase conversions for your store.

shopify-chat-integration

Shopify is a powerful ecommerce website solution that allows you to sell online by providing everything you need to create an online store. Currently it powers over 100,000 successful stores. With ClickDesk’s Shopify Live Chat App, store owners can see their customers shop in real time, complete with live cart-balance updates, automatic notifications, visitor locations, and a cart contents rundown. Additionally, ClickDesk’s chat functionality allows customers and store owners to converse about products, build a rapport, and resolve support issues.

The prime benefits of using our Shopify Chat App are extensive, as it features the complete capabilities of our chat and engagement system, fully integrated into your online Shopify store.

Features of the Shopify Chat App

  • Real-time Visitor Monitoring: See real-time content, URLs, referrers, countries and more for each shopper on your site. React to user behavior and reduce cart abandonment.

  • Awesome combo of Live Chat, Phone, Video Chat and Social: Interact with your visitors on live chat, voice or video. Keep your customers happy and increase sales through user engagement.

  • Simple and customizable Shopify chat widget: Customize color, theme and position to match your website.

  • User friendly Chat Panel: Focus on chats and visitors with our intuitive and user friendly web chat panel. You can also chat using Gtalk.

  • Chat via IM: Chat using your favorite instant messenger (Gtalk/Vtok).

  • Chat Conferencing & File Sharing: Share docs and photos, chat in a conference and work better as a team.

  • Intuitive HelpDesk: Manage your emails & offline chats with our refreshingly easy and intuitive help desk.

How to add ClickDesk to your Shopify Store

Adding ClickDesk to your store is easy. Just go to App Store and select “Get App” to get started. Refer to our Help Guide for more detailed instructions.

If you have any questions, please feel free to get back to us or leave a comment here. Don’t have a ClickDesk account yet? Sign up here today!

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