Sandeep Das Posts

Top 4 Reasons to Integrate Live Chat with Your CRM

Top 4 Reasons to Integrate Live Chat with Your CRM

It might seem like the main goal of integrating your live support software with your CRM is just to track tickets. While that’s an obvious value, the top benefits of live chat CRM integration are much bigger and more comprehensive.

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Using Live Chat to Sell Throughout the Customer Lifecycle

Using Live Chat to Sell Throughout the Customer Lifecycle

Live chat software has the potential to turn any small business into a thriving enterprise, whether you’re selling hats with pictures of your dog on them, or advanced B2B SaaS tools (or SaaS tools for puppies, if that’s your thing). But customers are increasingly bombarded by information and advertisements from all directions, including the smartphones in their pockets and the retargeting ads in their browser. How do you rise above the din and provide a personalized buying experience throughout the customer lifecycle?

Some of Our Favorite Posts About Growth Hacking

Favorite Blog Posts About Growth Hacking

We’re feeling sentimental. 2015 was the best year yet here at ClickDesk and it was only possible because of you, our customers. It’s been great to hear all of your stories about how engaging with customers in real time has taken your business to the next level, and our dev team is thankful for the suggestions you’ve made about ways to improve the product even more.