We’re looking out for you here at ClickDesk. Over the last week, we’re making changes to our “Initiate Chat” feature inside the Agent Panel to make it even better. The feature allows an agent to start a chat with a visitor browsing your website/application.
This means that for our customers for the next couple of days, the feature would be unavailable. Tune into @ClickDesk for more updates.
Please contact us at firstname.lastname@example.org if you have any questions or leave a comment here.
[UPDATE]: ‘Initiate chat’ has been fixed and is live again. Please get back to us if you have any questions.
P.S. Thanks to flickr for the image.