Bigcommerce Chat App

    Combo of Live Chat, Helpdesk, Voice & Video Chat

    Social Toolbar for Twitter and Facebook integration

    Fully Customizable - colors, themes, text, templates and position

    Take chats on Agent Dashboard

    One-click installation and straightforward pricing

BigCommerce chat features


Guaranteed 99.95% Uptime
Bigcommerce chat setup

How to add ClickDesk's live chat app to your Bigcommerce store

Bigcommerce Settings

    Login to your Bigcommerce store admin front.

    Click on 'Setup & Tools' and then click on Live Chat option.

    You will be redirected to the 'Live Chat' page.

Live Chat Services

    Choose 'Other Third Party Live Chat Service' from the available options.

    Click on 'Save'. You will now be able to add ClickDesk live chat code.

BigCommerce chat code

Signup for bigcommerce

Signup and Add Operator

    Sign up for a free ClickDesk account if you don't already have one.

    Login to your Dashboard and add an operator.

    Confirm your operator IM by accepting the contact requests on your IM.

Create a Department

    After adding the operator, click on 'Departments & Code' in the navigation bar.

    Create a new department and assign operator(s).

Creat new department

Live chat code BigCommerce

Get Your Code

    After assigning the operators to the department, you can find 'Copy Code to Clipboard' button.

    Click on 'Copy Code to Clipboard' to copy ClickDesk chat widget code.

Paste and Save the code

    Sign in to your Bigcommerce admin panel, click on 'Setup & Tools' and then click on Live Chat.

    Go to the 'Other Third Party Live Chat Service' tab and paste the ClickDesk code you copied in previous step .

    Leave the 'Chat Box Location' option to the default setting - 'On the side of the page'. Save your settings.

    ClickDesk now appears on your entire store and is ready to use. Get ready to boost conversions and drive customer loyalty with the leading Bigcommerce live chat plugin for online shops!

3rd party code Bigcommerce

chat icon

Convert visitors to happy customers

Awesome combo of live-chat, voice and video