Top five reasons why you need ClickDesk help desk software
#5. Manage your emails
With the new lite help desk, it becomes easier for you to manage all your sales and support emails. Multiple operators can access all the emails.
#4. Track all offline chats
We know, it's difficult to stay online and provide round to the clock live chat support. Be offline and still never miss a lead again!
#3. Run Automations - Respond instantly
With multiple automation rules set, you pre-define what action to take on tickets that come to your help desk
#2. Get ticket alerts on your IM
Receive instant IM notifications for new ticket, ticket updates and transfers
#1. Respond on your IM
Get the chat and ticket history of the customer on your IM when you are online and respond directly for the tickets using your IM
