Add Live Chat, Voice Chat and Help Desk to your Prestashop Store
Prestashop is free, powerful and easy ecommerce store builder. Provide live help with ClickDesk module.
Add Prestashop live chat widget to your store today!
Prestashop has been awarded as the best open-source e-commerce application. Prestashop script has been downloaded more than 1.2 Million times across the world. With 265 inbuilt features and hundreds of other 3rd party add-ons, Prestashop surely has the most active e-commerce software community. ClickDesk-Prestashop live chat and voice chat add-on lets you provide awesome live help to visitors on your store.
Free Prestashop Addon
ClickDesk plugin for Prestashop features
- Get a powerful combo (chat, call and helpdesk) in a one-click installation and setup.
- Visitors chat or call from your website. Operators respond through Google Talk or Skype on a computer or mobile device.
- No additional software or hardware installations needed for you or your operators.
- Get complete visitor information - Visitor name, email, location, pages or products browsed and more.
- Visitors can call you straight from their browser, Skype or they can use our free local access numbers available in 40 different countries.
ClickDesk - Prestashop Setup Guide
Step 1: Upload the Add-on
- Download our Prestashop live help module.
- Log in to your Prestashop administration and go to Modules.
- In the Module page, choose "upload from PC" and upload ClickDesk add-on.
Step 2: Install the module
- In the modules page, search for the term "ClickDesk".
- In the "Front office features", you can find "ClickDesk live chat block".
- Select it and click on "install". The module is now installed.
Step 3: Configure and Signup
- After the module is successfully installed, you can find the "configure" option.
- Please wait for the sign up page to completely load.
- Sign up for an account if you do not have one.
Step 4: Login and Add Operator
- After logging in, click on the "Add Operators" tab.
- Enter the operator details such as Full name, nick name, email id, IM and other details. Click on "Add Operator" to add.
- You will now receive automated contact requests to your IM. Please accept all of them.
Step 5: Create Department
- Click on the Install Plugin tab to create a new department.
- Assign operators to it by enabling the checkbox.
- You will now see a new department created and an install plugin link.
Step 6: Install Plugin
- Click on the Install plugin link in the "Departments & Your code" section.
- Plugin is installed and the widget id is filled.
- You can now see live chat appear on all of your page and products in your Prestashop store.
