MailChimp Integration - Live Chat & Help Desk
Engage with visitors on your website - Instantly add them to your subscribers list
Live chat integrated with your MailChimp
MailChimp is an emerging leader in the email marketing and newsletter delivery industry. MailChimp has indepth analytics, themes, third party addons and the ease of setting up and running a newsletter campaign. Integrate ClickDesk with your Mailchimp account to manage your email subscriptions directly from live chat.
MailChimp Plugin
MailChimp Livechat Integration Features
- No installation or programming knowledge required. Enter your MailChimp API Key to get started.
- Get the subscribers information directly on your IM. You can also know the visitor's location details.
- Subscribe or unsubscribe a visitor from your email marketing list instantly while chatting on Google talk or Skype.
- Visitors chat or call from your website. Operators respond through Google Talk or Skype on a computer or mobile device.
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ClickDesk - Mailchimp Integration Guide
Step 1: Signup and Add Agents
- Sign up for an account and verify your email if you have not done so already.
- Login to your Dashboard and add an agent.
- Confirm your operator IM (Skype or Google talk) id by accepting the contact requests.
Step 2: Get your code
- After adding an agent, click on "Departments & Code".
- Copy your live chat code.
- Paste this code just before the closing body tag at the end of your webpages to make ClickDesk appear on those pages
Step 3: Activate MailChimp Plugin
- In the ClickDesk dashboard, go to Live chat -> Plugins & Integrations.
- Click on the MailChimp block and enter your API key.
- The API Key can be obtained from your MailChimp account panel.
Step 4: View Subscriber Info
- Your MailChimp live chat integration plugin is now active on your account.
- When a customer enters your website and leaves his email to initiate a live chat, the operator receives customers' information directly on their IM.
- The operator can even know if the visitor is already subscribed to a particular list or not.
Step 5: Add New Subscriber
- If the website visitor is not already subscribed to your list, the operator can add the visitor to the list.
- To add the visitor as a new subscriber, enter "/subscribe listname" in the IM during the live chat in Google talk or send "\subscribe listname" in Skype.
Step 6: Remove a Subscriber
- The operator can remove the live chat visitor as a subscriber directly from the IM.
- To remove the visitor from a list, enter "/unsubscribe listname" in the IM during the live chat in Google talk or send "\unsubscribe listname" in Skype.
