Magento Live Chat & VoIP calls - Gtalk and Skype Button
Engage with visitors and Reduce shopping cart abandonment!
Offer Magento live support on your store today!
Magento is one of the most popular and reliable ecommerce scripts available. ClickDesk live chat extension for Magento helps the visitors to chat or VoIP call the website agents instantly for free. Reduce shopping cart abandonment and see on which page your visitors are engaging more!
Magento Plugin
Magento VoIP call and live help customer service chat
- Magento customer service live chat with Browser phone and Social toolbar
- One click installation and setup
- Insert “live chat” on all your store pages automatically
- Visitors chat or VoIP call from your Magento store
- Operators receive live-chats and browser phone calls on thier IM
- Know what your visitors are browsing and offer live discount codes!
- No software installation. No programming or copy&pasting of code
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ClickDesk Plugin Installation Guide
Step 1: Upload and Extract
- Download our live chat extension
- Upload to your root folder (Magento installed directory)
- Extract the zip file
Step 2: Clear Cache
- Clear the Magento cache by deleting everything from the /var/cache directory OR
- Login to your Magento administrator backend
- Go to System -> Cache Management. Click on “Flush Magento Cache”
Step 3: Click on ClickDesk
- Reload the page and navigate to
Catalog -> Clickdesk - Signup for an account and verify your email if you have not done it already
- Please login to configure your account
Step 4: Create an Operator
- Click on Add Operator
- Enter the operator details such as Full name, nick name, email id, IM and other details. Click on Add Operator at the end of this form
- You will now receive automated contact requests to your IM. Please accept all of them
Step 5: Create Department
- Click on Install Plugin tab to create a new department
- Assign operators to it by enabling the checkbox
- You will now see a new department created and an install plugin link
Step 6: Click on Install plugin
- Click on Install plugin link in the Departments & Your code section.
- Magento customer service live chat extension gets installed successfully. The widgetID field gets automatically filled now
- ClickDesk live chat now appears on your Magento store
