Joomla Live Chat & Voice Chat Module
Receive chats and calls on from your visitors directly on GTalk and Skype
Offer great support to your visitors starting today!
The ClickDesk-Joomla plugin enables you to receive chats and calls from your web visitors directly on your IM. Provide awesome support to your website visitors and convert traffic to more sales!
"Now, that's a good addon for the best CMS. Goodluck and thanks to ClickDesk team for this awesome product."
Soam, www.qubesys.com
Joomla Plugin
ClickDesk plugin for Joomla
- Get a powerful combo (chat, call and helpdesk) in a one-click installation and setup.
- Visitors chat or call from your website. Operators respond through Google Talk or Skype on a computer or mobile device.
- No additional software or hardware installations needed for you or your operators.
- Get complete visitor information - Visitor name, email, location, pages and more.
- Visitors can call you straight from their browser, Skype or they can use our free local access numbers available in 40 different countries.
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ClickDesk Plugin Installation Guide
Step 1: Download the Plugin
- Download our ClickDesk Live Chat Joomla extension from our website.
- Login to your Joomla admin panel and go to Extensions section.
- In the package file to upload, choose Clickdesk extension you downloaded, then click on 'Upload' and 'Install'.
Step 2: Click on ClickDesk
- After successful installation of the live chat extension, go to Components and click on ClickDesk.
- Sign up for ClickDesk if you do not have an account.
- Please login to configure your ClickDesk account.
Step 3: Create an operator
- Click on Add Operator.
- Enter the operator details such as full name, nick name, email ID, IM and other details. Click on 'Add Operator' at the end of this form.
- You will now receive automated contact requests through your IM. Please accept all of them.
Step 4: Create Department
- Click on the 'Install Plugin' tab to create a new department.
- Assign operators to it by enabling the checkbox.
- You will now see a new department created and an 'install plugin' link.
Step 5: Install Plugin
- Click on the install plugin link in the 'Departments & Your code' section.
- Plugin installs successfully.
- The widgetID field is automatically filled in.
Step 6: Enable ClickDesk Plugin
- Navigate to the Plugins section under extensions.
- Search for Clickdesk in the plugins search box.
- Select the 'System - ClickDesk' plugin and enable it. The ClickDesk-Joomla live chat module now appears on your Joomla website.
