ClickDesk Developer API
Live chat API for your customers to engage better with your business


  • bigcommerce live chat addon

Add ClickDesk live chat API to your application today!


ClickDesk is the fastest growing live support provider in the industry with more than 50,000 businesses using it to provide day-to-day live support and answer pre-sale queries. The ClickDesk developer API functions help you integrate the functionality with your existing apps, control panel or website to provide better user engagement for your visitors.




Live chat API



bigcommerce live chat integration




Trusted by more than 50,000 Businesses
Built on AppEngine and Amazon for Guaranteed 99.95% Uptime







setName

    <script>
    $CLICKDESK = (function() {
    CLICKDESK_Live_Chat.setName('My name');
    });
    </script>
  • Sets the "Name" field in the chat window programmatically. You can link it with your application to get real time data.


setEmail

    <script>
    $CLICKDESK = (function() { 
    CLICKDESK_Live_Chat.setEmail ('visitorsemail@gmail.com');
    });
    </script>
    
  • Use this function to set the email of the visitor by linking it with your application.


setMessage

    <script>
    $CLICKDESK = (function() {
    CLICKDESK_Live_Chat.setMessage('I am interested in this plan and would like to talk to an agent.');
    }); </script>
  • Pre-fill the message in the chat box programmatically to help the customer initiate the live chat.




setPrefs

    <script>
    $CLICKDESK = (function() {
    CLICKDESK_Live_Chat.setPrefs({
    name: 'Visitor',
    email: 'visitor@site.com',
    message: 'Leave Message',
    bubbleText: 'Online - Chat with us',
    onStatus: function(s) { alert(s) }
    });
    </script>
    
  • Change the default text for the live chat with your preferred text.


onStatus

    <script>
    $CLICKDESK = (function() {
    CLICKDESK_Live_Chat.onStatus(function name);
    });
    </script>
    
  • Adds a callback function by checking the current status of the ClickDesk live chat.



Live-chat is more cost effective than email or phone.
Trusted by more than 50,000 businesses